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FAQ's

FAQ's

---- What are your office hours? -
---- Do you have a showroom?
---- Can I order over the phone?---
---- Do you offer price quotes?
---- Do you have any product brochures?
---- Do you provide installation services?.
---- What is the Cancellation Policy and Return Policy?
---- Are fabric and metal samples available?
---- Is price different for solid vs. stripe patterns?
---- Can graphics be applied to the covers?
---- Are your awnings suitable for snow?.
---- Can the awnings mount to vinyl siding or brick surfaces?.



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What are your office hours?

Brown's Awnings' showroom is open for your shopping convenience.
Please call for current hours of operation at 609-398-6262

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Do you have a showroom?

Our products are showcased at 944-948 Asbury Avenue, Ocean City, NJ 08226

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Can I order over the phone?

For the quickest delivery turn-around, we encourage our customers to order through a company representative.

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Do you offer price quotes?

YES. To receive a free price quote, please phone our office to arrange an appointment.

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Do you have any product brochures?

All product information can be found throughout this web site.

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Do you provide installation services?

We offer installation services for all our products.

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What is the Cancellation Policy and Return Policy?

We have a 3-day (72-hour) Cancellation Policy. All cancellation requests must be made by the customer within 3-days (72-hours) of placing an order. All Brown's Awning products are custom-made based upon specific and unique selections. Cancellations must be authorized in advance. Please contact us for assistance.
All Brown's Awning products are custom-made based upon specific and unique selections. As a result, Brown's Awning does not offer product returns or refunds after the initial 3-day (72-hour) Cancellation Period. Only defective or damaged units will be exchanged. Damages due to misuse or carelessness are NOT covered.

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Are fabric and metal samples available?

Fabric and metal samples are available at our storefront. Note: Due to varying configurations of computers, monitors and/or video graphics cards, the website photos may not be true to life. Therefore we recommend choosing color samples at our store or company representative.

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Is price different for solid vs. stripe patterns?

NO. There is no price difference for solid or striped patterns.

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Can graphics be applied to the covers?

Graphic applications of logos and lettering are available for our product lines. Custom graphics are additional costs and prices vary depending upon the complexity of the artwork. Please contact us for details.

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Are your awnings suitable for snow?

We suggest awnings be taken down for the winter months.

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Can the awnings mount to vinyl siding or brick surfaces?

YES. All units are delivered with standard mounting screws and mounting plates/pieces designed for multiple types of hardware and siding surfaces..
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